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    Frequently Asked Questions (FAQs)

    Frequently Asked Questions (FAQs)

    You may click on a category of Frequently Asked Questions, below, to jump to that section.


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    Here are some ingredients to avoid:

    • Avoid all products that contain alcohol. Alcohol will dry out your hair faster than anything else.

    • Do not use products that contain lanolin or heavy oils. They will flatten your hair, make it look greasy and attract dirt.

    Product Recommendations

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    Shampoos and Conditioners:

    We recommend Loma Pearatin Hydrating Shampoo and Hydrating Hair Reconstructor (conditioner). Both products contain Loma's exclusive "Color Keeper Complex" which preserves your color and helps prevent fading. The shampoo is sulfate-free, which is very important. Never use any shampoo, no matter how expensive, that contains any type of sulfate. All sulfates will damage the hair and strip the color.

    Color maintenance and restoration: Over time, your color will fade and/or oxidize (turn orange/red). Back2Natural is a wonderful color-depositing conditioner that will restore the vibrancy to your hair color and neutralize red overtones. It is available in our store and is highly recommended.

    Note: Over time, residue from hair products can accumulate in the hair. For this reason, I recommend using a clarifying shampoo (I like Neutrogenaís) once a month to remove the residue.

    It is very important to use the right hair products - and you do NOT have to spend a fortune to do so. Just because a product is expensive or is sold at hair salons, that doesnít mean itís safe to use on your new hair system. There are excellent products are available at your local drug store or beauty supply house. Obviously we have our favorites and recommend them, but you may find other very good products locally.

    Hair Sealers:

    A hair sealer will help to protect your hair from the damaging effects of water, shampoo and sun. The sealer prevents the hair strands from absorbing too much water, shampoo and hair product. They also preserve and restore the shine to the hair. They are available as liquids or sprays and most of them work very well. Use only a very small amount no more than once every week or two. Our favorites are Loma Pearatin Repairative Hair Serum and Loma Pearatin Spray Hair Shine. Both are available in our store.

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    Instructions for Coloring your Hair System

    Over time, exposure to air, water and sun may cause the color to fade or turn slightly red due to oxidation.

    You can have a professional hairdresser re-color your hair system or you can do it yourself. A hairdresser will probably charge between $35 and $65 to do the job for you. Itís neat and clean and you wonít be scrubbing spatters of hair dye off your walls and ceiling.

    If you want to do the job yourself, here are some tips:

    Coloring your hairpiece is a little different than coloring your natural hair.

    The two main things to remember are that your hairpiece will color much faster than your own hair and you will want to choose a color that is one shade lighter than the color of your hairpiece.

    You can buy a complete hair coloring kit at the drug store or you can buy the individual products at a beauty supply store. If you choose to buy the individual products, youíll need hair dye, cream developer (20% is the best) and dye remover (just in case). In the long run, this is more economical than buying a kit in a drug store because you mix only as much as you need and can save the rest for the next time you need to color. Also, by mixing the dye with cream developer, you will have a nice, thick gel that is easy to apply and will not stain the hair knots and base.

    You will also need a styrofoam head form, some t-pins, a non-metallic mixing bowl, a nylon dye brush, a fine-toothed non-metallic comb and rubber gloves (to prevent the dye from staining your hands).

    Hereís what youíll do: Pin the hairpiece to the head form and push the pins in as deeply as possible to avoid snagging the comb as you apply the color. Mix the hair color and cream developer in a 1:1 ratio. Make sure youíve mixed it thoroughly and there are no color streaks in the mixture. You should have a nice, thick gel at this point. Do not brush the color directly onto your unit. Instead, brush the color onto the comb and then comb the color through your unit. Make sure not to miss the bottom layers of hair. Go around the piece more than once to make sure that youíve colored the entire piece all the way down to Ė but not touching Ė the knots and base.

    IMPORTANT: The package instructions will tell you that it will take about 30 minutes to reach your desired shade. Donít believe it!!! Hairpiece hair absorbs the color much faster than your natural hair will. It may take as little as 7 Ė 10 minutes to reach your desired color, so keep an eye on it!

    Once the hair has reached the desired color, carefully remove the pins, shampoo the hairpiece twice, apply conditioner, rinse thoroughly and put the piece back on the head form to dry. Gently comb through the hair using a brush with ball-tipped bristles to remove tangles.

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