Frequently Asked Questions (FAQs) You may click on a category of Frequently Asked Questions, below, to jump to that section. BASIC FAQS | ATTACHMENT & REMOVAL FAQS | HAIR MAINTENANCE FAQS HAIR CHOICES & COLOR | WAVE / CURL | DENSITY | HAIR STYLES & DIRECTIONS ATTACHMENT & REMOVAL FAQS How to attach your hair system: attaching with tape Preparation: You want to attach your hair system 1/4" - 1/2" above The spot where your forehead ends and your scalp begins. If you raise your eyebrows as though you were surprised, the point where the wrinkles end is the beginning of your scalp. Use a make-up pencil or press the teeth of a comb into your skin to mark the spot where Your scalp begins. Attaching: Begin by pressing the center of the front edge of your hair system onto your scalp just above the spot where your scalp begins. S-l-o-w-l-y move your hands outward along the hairline, pressing firmly as you go and making sure that the sides are even. Then move your hands back along the side edges of the hair system, applying pressure as you go. Make sure that you do not trap any hairs in the tape or under the piece. Once the piece is in place and you are sure there are no creases in the base, apply pressure again with your fingers along the perimeter to make sure that the tape is stuck good and tight. Now you’re ready to style your hair and face the world! It is not necessary to cover the entire perimeter with tape unless you prefer to do so. It also doesn't make a difference if you attach the tape to your hair system first or to your scalp first.. Safely removing your hair system: Standard Hair System tape, non-residue tape and red liner tape will peel off easily. For the stronger tapes (3-mil and Blue Lace tape), drip 99% alcohol through the hair to the base using a bottle with a pointed applicator tip. When the tape has loosened up, peel the unit off your head. If you feel the tape resisting, do it again. Be sure to rinse the alcohol out of your hair system when you are finished.. back to top How to attach your hair system: attaching with liquid adhesive Preparation: Apply a light coating of baby oil or conditioner to the hairs at the hairline so that if you accidentally get a bit of adhesive on the hairs, it will comb right out. You can remove excess adhesive from your skin with a Q-Tip soaked in alcohol. Always use thin layers of adhesive and wait until the first layer dries before applying a second layer (if necessary). You can use a blow dryer to “hurry up” the drying process. Just before you attach, spray the adhesive lightly with alcohol. This will give you 30–60 seconds to re-position the unit if it isn’t exactly where you want it. Once the alcohol evaporates, your hair system is tightly secured. Base Bond Users: There are special instructions for the best results with your product. Please click here to read the instructions. Safely removing and cleaning your hair system: Preparation: You will want to have the following items on hand: A Sweatband or headband. A bottle of 99% alcohol. This is NOT the 91% Alcohol on the shelf at your drug store, SO ask your pharmacist to order it for you. It does a great job of dissolving adhesive. A hair dye applicator bottle. This is a small plastic squeeze bottle with a pointed tip. A bottle of our skin-safe Hats Off Hair Adhesive Remover. Mr. Clean Magic Erasers (the plain ones). Nothing wipes away dissolved adhesive from your scalp as cleanly or as easily. They can be abrasive to skin, so do not press too firmly. back to top Instructions for adhesive removal: Take your time! Put the sweatband ON to absorb liquids that might drip into your eyes. Drip the 99% alcohol through your hair from the dye applicator bottle onto the lace wherever adhesive was applied. Wait 30-60 seconds and gently try to pull the base away from your scalp. You can use your finger to push the alcohol up into the adhesive. If you feel any resistance, don’t force it! Re-apply the alcohol and repeat the process until the lace pulls away easily. The goal here is to leave all adhesive on your scalp and not on the base. To remove the adhesive from your scalp,spray your scalp with Hats Off Hair Adhesive Remover and use a microfiber cloth or a Mr. Clean Magic Eraser to wipe it off. If you don’t get 100% of the adhesive off, repeat the process. When all adhesive has been removed, clean your scalp with a gentle soap or shampoo. If some adhesive remains on the base, the easiest method to remove it is the “mirror slide” trick. Press the base against any mirror and slowly slide the base down the mirror. You will see the adhesive slide right off the lace and onto the mirror. Repeat the process everywhere you see adhesive until the entire base is clean. here's a tip: place a piece of kitchen plastic wrap ON the mirror first. Then, when you are done, peel the plastic wrap off the mirror and throw it away. THIS may sound complicated, but once you get the hang of it, you can complete the entire process in 15 – 20 minutes. back to top BASIC FAQS | ATTACHMENT & REMOVAL FAQS | HAIR MAINTENANCE FAQS HAIR CHOICES & COLOR | WAVE / CURL | DENSITY | HAIR STYLES & DIRECTIONS