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    Frequently Asked Questions (FAQs)
     

    Contact Us

    Your satisfaction is my number one priority!

    In order to answer your questions quickly and efficiently, I ask that you visit the following sections of our website in order to receive the answers to your questions:

    • For a full price list: click here!
    • For more information about ordering your hairpiece: click here!
    • For more information about making a template for your hairpiece: click here!
    • For information on how to attach your hairpiece: click here!
    • For information on how to care for your hairpiece: click here!
    • For information about how your hairpiece is constructed: click here!
    • For information on how to style your hairpiece: click here!

    If you still need assistance, please feel free to e-mail me at:

    bob@hatsoffhair.com

    Please keep in mind that, due to the volume of e-mails I receive each day, it may be more than 24 hours before you receive a response. I will try and answer your questions as quickly and as thoroughly as possible.

    If you prefer to send correspondence through the mail, you may contact me at:

    HatsOffHair
    P. O. Box 24788
    Cleveland, OH 44124

    As a last resort, you may call me at 440-465-3028 or toll-free (U.S. only) at 877-245-4247 for answers to your specific questions. Please keep in mind that I prefer e-mail communication over phone calls because I can take more time with my response and can keep a record of your question for future reference, whereas calls must be kept short and with little detail due to time restrictions.

    Please note: I CANNOT accept any orders or order changes by phone; all order information MUST go through the secure store on this website for the information to be processed safely and properly.



     
     
         

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